SurveyMonkey is an online web application for creating surveys targeted to businesses’ needs. Members can create custom web surveys via their web browser and view real-time statistical results of their issued surveys. The site boasts over four million users a month and features a number of reputed companies using their software.

Membership is free, and includes a limited trial structure where members can send out a survey to 100 respondents for no charge. For a flat fee per month, members can send out surveys that include 1000 respondents for no charge and five cents for each additional respondent thereafter (the website also includes a yearly billing option). Members select from a variety of question formats, templates, languages, and themes and can require data validation for any given answer, including must-answer questions and checking responses for required data types (numerical, fixed-length text, etc).

After setting up the survey, members can also specify collection options for responses, including via a link, pop-ups or shared computing environments, as the software tracks respondents based on the computer being used to respond. Users can also restrict the survey by respondent count, password, IP address, or by cutoff date.

Lastly, members have a number of analysis options, including filtering, real-time results, and browsing of individual responses. Users can download results, save results to PDF format, or share reports with other interested stakeholders.