T-mobile.com is the official website of T-Mobile USA Inc., a wireless service provider based in Bellevue, Washington that specializes in their own brand of cell phones and cell phone related products.

The home page features a condensed view of the service plans and current promotions being offered, and it also provides a coverage search tool that lets visitors determine if service is available in their area. Visitors can build a custom cell phone package by selecting a phone, a plan, additional services, and accessories. Selections are viewable on the right hand side of every page.

The ‘Phones’ tab lets a visitor find a cell phone based on manufacturer, price, features, or style. The ‘Plans’ tab lets a visitor select from 3 types of phone plans; these plans can be compared side by side by selecting the ‘Compare’ tool. Once a plan is selected, the visitor is redirected to the ‘Services’ page which displays a list of additional services, such as texting, music, and internet access. After selecting additional services, the visitor is redirected to the ‘Accessories’ page. This page features a list of accessories, such as headsets, chargers, and phone cases that can be added to the package or purchased separately. Clicking on any accessory provides detailed model and compatibility information, and the ‘Compare’ tool allows visitors to compare the features of accessories within the same category.

Once the visitor is satisfied with the package they have created, they can check out online through t-mobile’s secure pages or they can save their shopping cart for purchasing at a later date. Registration is not required in order to make purchase.

A customer can register for an online account by clicking on the ‘My T-Mobile’ link at the top. As registered members, customers can view and pay their bill online, add features, download ringtones, and more.

The ‘Support’ section allows visitors to search for help based on the type of phone they have or by a specific category, such as billing or rate plan information. This section also provides a list of frequently asked questions in each category.

This website receives millions of visitors every month and is also available in Spanish.