Replacements.com was started in 1981. The website is a source for old dinnerware, new dinnerware, china, stoneware, crystal, glassware, silver, stainless, and collectibles. The company’s facilities house more than 13 million pieces in more than 300 patterns. The website itself contains thousands of items. The website also allows customers to order the pieces that they need to replace their old dinnerware. The facility of the company actual contains a museum that contains over 2,000 rare table pieces. The products and information on the website is classified under china, crystal, silver, collectibles, specials, shopping cart, neat things, info, register patterns, and this month. The china section contains an alphabetical list of manufactures and the type of products they sell. Users can follow a manufacture’s hyperlink in order its products that are on replacements.com. The same factor remains true for the crystal section. The collectibles section also contains an alphabetical list of sources. In the special sections customers will find holiday sales, special offers from different dinning ware departments, new crystal, new china, new dinning ware, and new patterns. In the register products users can sign up in order to receive free inventory and pricing information for that includes the numerous products that are not on the website.