Powells.com is the online home for a series of bookstores based in the Portland, Oregon area. A toll free customer service number is displayed at the top of the page. Users may search the site for books by keyword, author, title, or ISBN. The category links across the page include Browse by Subject, 'User & Sale Books', 'Picks & Bestsellers', 'Interviews, Essays & blogs', 'Gift Cards & Souvenirs', 'Sell Us Your Books' and 'Stores & Events'.
An auto-scrolling block displays images of featured items. Newly available used books are displayed with title, authors name, book type and price under 'Recently Arrived Used Books'. Other featured blocks include 'Signed Editions', 'New Arrivals', 'Bestsellers', 'Review-a-day', 'Daily Dose', 'Events', author interviews and the site's blog. Registered users may add books to a wish list, sign up for newsletters and enter contests.
Powells.com backs the condition of their books with a money back guarantee. All books, including out-of-print copies, new and used are guaranteed to be "a good reading copy". Some items are not returnable such as volume purchases and new books with included digital media that have been opened.
Links for information about the guarantee, shipping, site policies and the company are found at the bottom of site pages. This site is tested daily by McAfee Secure.