Hotels.com receives over 2.3 million hits every month and is one of the most popular travel sites on the web. What makes this site different from other destination websites is the inclusion of helpful reviews by real travelers. Travel opportunities are broken down into several different categories: hotels, condos, bed and breakfast lodging, vacation packages, flights, groups, destinations, and special interests. A section with last-minute special deals is also included. Here you can find flights, lodging, cruises, and package deals at deep discounts.

The site allows visitors to search by destination, by date, by price, or by type of vacation (golf, casino, adventure, gay, historic, or romance). Located within each category is a database of available locations with descriptions as well as ratings by members. You will be helped in your choice of lodging, flight, and travel, by descriptions of actual stays, including helpful hints, places to avoid, and key features of each place.

Over 55% of visitors to Hotels.com are female, and approximately three out of four visitors are white and have no children. Like the travel industry as a whole, Hotels.com sees a spike in interest during the summer months, in particular July and August when traffic reaches almost 5 million visitors per month.