The site was launched in 1998 and to this day has served over 250,000 customers. Constantcontact.com is a website that offers email marketing and online surveys to small business and organizations. Their services help small business and organizations gain and retain clients. The site creates email newsletters, and surveys that business can use to receive customer feedback. They also inform their clients on the best and most successful email marketing and online survey practices. The email marketing department offers free coaching and support by phone, email, and on the website for paid customers, and those utilizing a 60 day free trial. The site gives clients a wide variety of email templates to choose from in order to get started; next clients can completely edit those templates with their desired information. The site contains a feature that allows users to see who opened their emails, and links that they followed within the email. Also users have the option of uploading contact lists that they already hold, as well as managing their current list. The site makes it easy for clients to create links on their websites where users can subscribe to their email newsletters. Also for an extra five dollars per month client have the option to archive every email they have created, to make it easy for their users to access past information. The online survey department offers templates that let clients edit, and customize to their needs. It also features professional questions that users can edit to fit their needs. The surveys allow users to skip questions that are not relevant to them, in order not to cause problems. Also like the email marketing tools clients are given to draw users to take their surveys; clients can email users, or post links on their websites. Clients also receive feedback on the success of their surveys, are allowed to build contact lists, and create polls. The prices for the email marketing, and online survey services start at 15 dollars per month.